This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi Harsha. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. DaveM Independent Advisor. Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Under " universal serial bus controllers " there is no mention of a device labeled " Universal Bus Controllers ".
Just out of curiosity, how can reinstalling a display driver possibly affect USB functionality? Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi, Thank you for posting your query on Microsoft Community.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Noeline Mathers. In reply to A. User's post on August 1, Troubleshooting does nothing. We need a source for the driver so we can reinstall it, or a fix via Windows Updates.
I have a HP Envy Phoenix and followed the following steps to no avail: I suggest you to run the Network Troubleshooter and check if this helps. We will be glad to assist What are the next set of steps to follow? Or try the video shows, get into device manager and update every USB device by picking from a list of device drivers on my computer. I suggest you to run the Network Troubleshooter and check if this helps.
Follow these steps to run the troubleshooter:. Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist. I am having exactly the same problem however when I right click on the start icon it does not give me the option to type Troubleshooter?
What are the next set of steps to follow? Hello, I am having a problem with my USB ports. Simply, they doesn't work any more because Windows can't start the device. When I open the device manager I get this message:. HP support assistant update all up to date. Go to Solution. Khaled-Saad That's quite a detailed description of the concern and the steps you've performed so far, I appreciate that, also, I have managed to decipher the error code you've mentioned, it seems to be a hardware malfunction, here's what it represents:.
And I suggest you talk to HP support and discuss your options, follow the below steps to get started:. Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes?
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too. View solution in original post.
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